Here is a quick list of the top 10 questions you should ask when selecting a fence company and why you should ask them.
1: HOW LONG HAVE YOU BEEN IN BUSINESS?
If veteran fence companies that have been around for a long time and are still in business, it’s usually a solid sign that they are loyal to their customers and do a good job on their installations.
2: DO YOU HAVE A SHOWROOM I CAN VISIT?
This allows you to see what you are actually going to have installed instead of just looking at a short section in a brochure or website.
3: ARE YOU A MEMBER OF THE BBB (Better Business Bureau)?
You can almost guarantee that if a company is a member of the BBB, they are reliable and care about their work.
4:WHAT IS YOUR BBB RATING?
A good BBB rating = a good, honest and dependable company. A bad BBB rating = a bad experience.
5: ARE YOU REGISTERED WITH THE STATE?
A fence company registered with the state shows they are familiar with the state laws and regulations for installing fences. This will save you many headaches from dealing with the state/city about a fence that was installed incorrectly.
6: ARE YOU LICENSED, BONDED AND INSURED?
If a company is not licensed, you DO NOT want them to build your fence and being insured is almost a must every time due to the fact that there is really no way of telling EVERYTHING that is underground. You want to make sure that a fence company’s insurance will be able to pay for any unfortunate happenings.
7: ARE YOUR INSTALLERS AFA (American Fence Association) CERTIFIED?
While there are many fence installers that are not AFA certified, this is just another way of guaranteeing that you will receive a superior looking fence.
8: DO YOU HAVE ANY WARRANTY POLICIES? ARE THEY IN WRITING?
Always get as much information about the company’s warranty policies as you can. This will give you a better understanding of what action to take if something was to ever happen to your new fence.
9: DO YOU STOCK AND FABRICATE YOUR OWN MATERIALS? OR ARE YOU JUST AN INSTALLATION COMPANY?
This could mean the difference of THOUSANDS OF DOLLARS!!! A company that fabricates and stocks their own material does not have to pay a fabrication company etc. Which means that they are able to charge less for the fence.
10: DO YOU HAVE REFERENCES I CAN CONTACT? ARE THERE PREVIOUS JOB SITES I CAN VISIT?
There is no single better way to determine a good company than to hear it from previous customers… PERIOD!
There is always more information and questions that you can ask, however, These are the top 10 questions you should consider when selecting a fence company.